Office Administrator Apprentice (Halstead)

Job Description

What you will do in your working day

• You will be required to welcome both new and existing clients to the office when they arrive, and provide any refreshments to such visitors if necessary

Telephone calls:

• take incoming telephone calls to the office, with such calls being from a variety of people, such as new clients, existing clients, estate agents, other solicitors etc
• assist where possible (although you will not be expected to, neither permitted to, give any legal advice) and transfer telephone calls or take messages if appropriate
• keep a log of each phone call received and the action taken

Emails:

• You may also receive a variety of emails from people such as new clients, existing clients, estate agents, other solicitors etc
• You will not be expected to reply to those emails unless instructed to do so, and your responsibility will be to ensure that the email is forwarded to the relevant person in a timely fashion

Typing:

• You will be required to assist our solicitors and secretaries and type a variety of letters or produce other such legal documents as may be required
• You will also be expected to open new files

Banking:

• You will be required to go to the bank on a daily basis to pay in cheques and cash received on behalf of the firm

Stationery:

• You will be expected to check the office stationery levels (at least once a week) to ensure that the office has sufficient supplies
• You will be required to place orders for new stationery as required
• You will also be required to receive all new stationery orders and to put away the supplies in a timely fashion

The training you will be getting

• Business Administrator Level 3 Apprenticeship Standard
• Functional skills if required

What to expect at the end of your apprenticeship

• Potential full-time role / conveyancing assistant